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FAQ

How to store your jewelry?

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We strongly recommend that you store your jewelry in the original Monica Vinader packaging provided or in other suitably lined boxes or soft bags, and if you live in a humid climate, place a small packet of desiccant crystals in the packaging.
Ideally, store your jewelry separately so they don't rub together or get tangled.

Why does my jewelry tarnish?

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Silver is a very stable element, but metals alloyed with it react with their surroundings, creating luster. This is especially the case when the workpiece is exposed to water, chemicals, heat or moisture.

Leather accessories care guide?

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Silver is a very stable element, but metals alloyed with it react with their surroundings, creating luster. This is especially the case when the workpiece is exposed to water, chemicals, heat or moisture.

Why does my jewelry tarnish?

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Wipe with a clean, damp cloth, making sure not to soak the leather

Avoid soap or solvents

Can I wrap my order gifts?

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If you would like to include a gift message in your package, please fill out the gift message section during the checkout process. Your information will be printed on the brand's Monica Vinader stationery exactly as you enter on the website. Alternatively, you can choose to receive a blank gift card to compose your own message.

Returns - What is the policy?

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We hope you are satisfied with your order. However, if you change your mind within 100 days of purchase, we will be happy to provide you with a full refund credited to the card used in the original sales transaction.

All items must be returned in new and unworn condition and in original, undamaged packaging.

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